About Us - Office of Customer Education and Outreach (OCEO)

Office of Customer Education and Outreach (OCEO)

A key initiative to combat fraud and empower the public with knowledge.

Introduction

每当人们进入市场但不了解地形或风险时，他们往往会在不知不觉中成为欺诈的目标。每年有数十亿美元因投资欺诈而损失，还有数十亿美元因加密资产、贵金属或杠杆场外外汇交易的现金市场欺诈而损失。不幸的是，这往往落在最脆弱的群体身上，他们没有足够资源重新开始。

The Office of Customer Education and Outreach (OCEO) was established to combat fraud and to give individuals the tools to watch out for fraudulent activity.

      “OCEO was created as part of the implementation of the Dodd-Frank Wall Street Reform and Consumer Protection Act.”
    

OCEO closely collaborates with various internal and external stakeholders to monitor and identify emerging fraud trends, develop timely and effective educational materials, and alert the public to products, situations, or behaviors that could make them targets for crime.

Our Responsibilities

OCEO is dedicated to helping people and potential customers spot, avoid, and report fraud. To achieve this, we:

Work with federal agencies and industry partners to monitor and identify new fraud patterns.
Develop timely and effective educational resources and outreach strategies.
Utilize social and traditional media, organizational outreach, and public events to raise awareness.

From sophisticated crypto scams to precious metals or leveraged FX frauds, OCEO stands guard, ensuring the public has the knowledge and channels to take action.

OCEO’s Three Main Workflows

Research & Evaluation: OCEO investigates fraud patterns, collects data, and assesses the impact of emerging scams.
Educational Content Development: OCEO creates and distributes materials to inform the public on how to protect themselves and spot red flags.
Promotion of Federally Recovered Funds: OCEO ensures that victims of fraud are informed about available federal programs and procedures to recover illicitly obtained assets.

Our Team and Events